Tijuana, Mexico offers a number languages, including Portuguese and Mandarin, as a nearshore location because of the large number of immigrants. GGA Solutions looks at the depth of language capabilities in Tijuana.
Employers that operate in several countries, with a mobile workforce, need to apply global background screening standards for both their direct and contracted or outsourced employees. MultiLatin's David Robillard explains the importance of localizing that process and the criteria to getting it right.
In addition to ensuring there is adequate English language skills in each country, OneLink BPO CEO Eduardo Salazar believes there is a need for greater flexibility in labor laws to allow for hiring hourly employees.
Remote-first companies are organizations that were built under a specific mindset: work can be done from anywhere in the world and a 9 to 5 culture isn’t necessary to grow a successful business, promote collaboration, independence and a healthy work-life balance.
Foonkie Monkey's co-founder and CSO Camilo Paez looks at why nearshore outsourcers should ensure there is shared responsibility between the client and the outsourcer to ensure on-time, on-budget success.
Scalability, technology selection and managing team growth were core drivers for online IT training platform CBT Nuggets' choice to move to microservices. In our webinar on microservices, CTO Sean Sullivan and Tiempo Development's Mike Hahn and Angel Almada explained how to deploy microservices and reap the benefits.