• More than $2 million was raised for Unicef by the more than 1,000 volunteer employees who answered calls through Atento's Argentinian customer relationship centers.

  • Nearshore Americas spoke to  Ann Harts and Jeff Pappas, both from ESRP Real Estate Services, about current market forces and pressures influencing site selection evaluation in the Nearshore

  • Molina said in a statement that recruitment efforts would be redesigned to enhance the candidate’s experience.

  • Nearshore Americas spoke to recruiters from four different companies operating in different locations across Latin America and the Caribbean to find out how they are approaching the challenge of finding the right talent.

  • In a move to expand its operations, Wizeline opened a new 100,000 square foot office, just a few hundred feet from its previous main campus in Zapopan, in November 2018.

  • In addition to ensuring there is adequate English language skills in each country, OneLink BPO CEO Eduardo Salazar believes there is a need for greater flexibility in labor laws to allow for hiring hourly employees.

  • The entrepreneur, who helped build TostoneT from scratch, is passionate about socially-minded enterprise in Cuba and has long held seminars for self-employed Cubans to learn about using technology for and in business.

  • Nearshore Americas sat down with Jeff Puritt, President and CEO of Telus International, to talk digital transformation, tri- and quadrilingual talent in the region, and growth opportunities in Guatemala and El Salvador.

  • The National Development Plan, called the ‘Pact for Colombia, pact for equity’, focuses on a range of areas, but also seeks to build on the growing IT economy. Bogotá, Medellín, Cali, Barranquilla and the Coffee Region house the largest number of investment projects in this sector, but this is set to grow.

  • With a recruitment approach that targets the top 1% of talent in Mexico, a technologically agnostic coding environment, CMMI level 5 maturity rating and a burgeoning nearshore customer base across the US, Costa Rica and Colombia, Blue People looks set for even more growth.

  • Cole Philbert joined Digicel in February as Digital Programme Director, drawing on her more than 20 years of experience with US carrier, Verizon.

  • PSL Corp also has offices in Bogotá and Medellín, as well as in Mexico and the USA, bringing its total Latin American delivery centers to 5 with the addition of Cali.