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      • BPO
          • Senior management jamaica bpoJamaica Grapples with a Common Symptom of Growth: The Senior Management Gap
          • bob dechant ibexBy Launching “CLX”, IBEX Aims to be a Different Kind of BPO
          • PhilippinesAs Philippines Value Prop Sinks, Nearshore Steps Up, Says Atento Exec
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          • career fair tips6 Essential Steps for Hosting a Successful Nearshore Career Fair
          • young talent millennials workforce bpo5 Pro Tips for Attracting Young Talent When Recruiting for BPO
          • remote software development teams listening skills7 Ways to Ensure Your Remote Software Development Teams Are Really Listening
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          • Jorge Aramburo ColombiaCEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
          • Логотип-AccentureAccenture to Hire 1000 Technology Professionals in Brazil
          • arnold-cropFive Scenarios Where Insourcing Makes Better Sense Than Outsourcing
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          • job seekersGallup CEO Claims Open Borders Could Attract 42 Million LatAm Job Seekers
          • copyright-3360802_1280LatAm Countries Climb Ranks in 2019 International IP Index
          • belize-991851_640Belize to House Newest Margaritaville Holdings Hotel
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          • boliviaNearshore English Evolution: Adept, Professional Workforce in Bolivia Lacks Platform to Shine
          • paraguay studentsNearshore English Evolution: Paraguay Nowhere Near Ready to Support Nearshore
          • belize englishNearshore English Evolution: Clients Thrilled with Belize Talent, Despite Minor Dialect Issues
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      • News Briefs
          • softbankSoftbank to Launch an Exclusive Venture Fund For Latin America
          • CognizantVodafone’s Brain Humphries Replaces Francisco D’Souza As Cognizant CEO
          • ConcentrixConcentrix Lays Off Employees As It Merges With Convergys
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          • Jaume Sues Robotic Process AutomationRoll Video: Lessons in Successful Robotic Process Automation Implementation
          • site selection group nexus 2018Nexus 2018: Where is the Smart Money Going in BPO & IT Site Selection?
          • chatbots panel nexus 2018Roll Video: Understanding the Promise and Perils of Chatbots and AI
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          • Argentina silicon valleyArgentina to Silicon Valley: An “Extraordinary” Journey to US Residency
          • natalie smith jamaicaVoyagers: Relocating to Jamaica Means Coming Home for UK Professional
          • isidro featured amazon web servicesVoyagers: Mexican Engineer Uproots his Life to Start Afresh with Amazon in Seattle
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All posts by Otto Acuna

All posts by Otto Acuna
Nexus 2019
Otto Acuna

Otto Acuna is founder and Director of EXYGE.COM, a Management Consulting company based in Costa Rica that serves the Latin American market as well as South Florida. He has over 20 years of experience in Strategy and Operations consulting, specialized in managerial and non-manufacturing processes and industries. He has experience in the Financial Services Industry, as well as with Shared Services Centers and a wide variety of backoffice functions. Otto is the first CMC-Certified consultant in the Spanish Latin America region and currently is Chair of the Professional Development Committee at CMC-Global Institute, the international chapter of CMC-Global, the organization that regulates the Management Consulting profession in more than 50 countries and territories worldwide. Contact Otto here.

  • What “Helping People Work Better” Means in the Artificial Intelligence and Robots Era

    With the planning for the start of the year comes the requisite reflection for all …

    January 30, 2019
  • Commercial

    How to Simplify Your Commercial Message and Apply it in Your Elevator Pitch

    Otto Acuna shares his thoughts on why it is so important for companies to simplify their commercial messages and have an "elevator pitch".

    December 5, 2018
  • AI humility

    Some Thoughts on Humility: The Most Vital Human Competency in The Age of AI

    Otto Acuna explains how human humility is an important step toward accepting the reality that artificial intelligence (AI) is here to help us and here to stay.

    March 27, 2018
  • Consultoría Gerencial

    Asesoría & Co-Ejecución: La Nueva Consultoría Gerencial

    Otto Acuna explica cómo un cambio importante en las expectativas de los grandes compradores de consultoría gerencial está dando forma a la industria.

    February 6, 2018
  • digital mentality

    Digital Mentality is The Biggest Challenge for Today’s Transformative Companies

    Or, why the development of a digital mentality in the company culture is crucial for the long-term health of the digital transformation initiative.

    October 31, 2017
  • Transformación Digital

    Los 3 Pilares de La Transformación Digital para Las Empresas de Nuestra Región

    Estas tres competencias básicas en la transformación digital será lo que separa a las empresas que triunfan de las que fracasan en la próxima década.

    October 3, 2017
  • Gestión del Cambio

    Gestión del Cambio en Implementaciones de Robótica: un Camino sin Mapa

    Otto Acuna de Exyge explica cómo lograr una transición fluida al implementar la gestión del cambio en la robótica industrial.

    June 6, 2017
  • flow charts

    ¿Por Qué Seguimos Utilizando una Formación Centenaria para Políticas, Procedimientos y Cumplimiento Regulatorio?

    Por que seguimos tratando de administrar nuestro entrenamiento y evaluaciones de cumplimiento con políticas y procedimientos en papel?

    April 11, 2017
  • iniciativas

    Sin los Mejores Gerentes, las Iniciativas Empresariales Pueden Ser Como Caminar en el Fango

    Las organizaciones privadas, gubernamentales y del sector ONG pasan usualmente por enormes esfuerzos y disgustos …

    February 28, 2017
  • Consultoría Gerencial

    Consultoría Gerencial: La Combinación de los Servicios de “Big 4” con Otros Proveedores es Vital

    Otto Acuna explica por qué los servicios de consultoría gerencial deben ser gestionados como una cartera, asegurando que coexistan y colaboren.

    January 17, 2017
  • servicios compartidos

    Cómo Evitar Errores Comunes al Iniciar Servicios Compartidos en un Nuevo País

    Otto Acuna detalla algunos de los desafíos, vicisitudes y errores de una nueva operación de servicios compartidos que se establece en un nuevo país.

    November 15, 2016

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