Otto Acuna is founder and Director of EXYGE.COM, a Management Consulting company based in Costa Rica that serves the Latin American market as well as South Florida. He has over 20 years of experience in Strategy and Operations consulting, specialized in managerial and non-manufacturing processes and industries. He has experience in the Financial Services Industry, as well as with Shared Services Centers and a wide variety of backoffice functions. Otto is the first CMC-Certified consultant in the Spanish Latin America region and currently is Chair of the Professional Development Committee at CMC-Global Institute, the international chapter of CMC-Global, the organization that regulates the Management Consulting profession in more than 50 countries and territories worldwide. Contact Otto here.