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BPO
Jamaica Grapples with a Common Symptom of Growth: The Senior Management Gap
By Launching “CLX”, IBEX Aims to be a Different Kind of BPO
As Philippines Value Prop Sinks, Nearshore Steps Up, Says Atento Exec
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Corporate Coaching
6 Essential Steps for Hosting a Successful Nearshore Career Fair
5 Pro Tips for Attracting Young Talent When Recruiting for BPO
7 Ways to Ensure Your Remote Software Development Teams Are Really Listening
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IT Services
CEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
Accenture to Hire 1000 Technology Professionals in Brazil
Five Scenarios Where Insourcing Makes Better Sense Than Outsourcing
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Microposts
Gallup CEO Claims Open Borders Could Attract 42 Million LatAm Job Seekers
LatAm Countries Climb Ranks in 2019 International IP Index
Belize to House Newest Margaritaville Holdings Hotel
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Nearshore English Evolution
Nearshore English Evolution: Adept, Professional Workforce in Bolivia Lacks Platform to Shine
Nearshore English Evolution: Paraguay Nowhere Near Ready to Support Nearshore
Nearshore English Evolution: Clients Thrilled with Belize Talent, Despite Minor Dialect Issues
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News Briefs
Softbank to Launch an Exclusive Venture Fund For Latin America
Vodafone’s Brain Humphries Replaces Francisco D’Souza As Cognizant CEO
Concentrix Lays Off Employees As It Merges With Convergys
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Video
Roll Video: Lessons in Successful Robotic Process Automation Implementation
Nexus 2018: Where is the Smart Money Going in BPO & IT Site Selection?
Roll Video: Understanding the Promise and Perils of Chatbots and AI
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Voyagers
Argentina to Silicon Valley: An “Extraordinary” Journey to US Residency
Voyagers: Relocating to Jamaica Means Coming Home for UK Professional
Voyagers: Mexican Engineer Uproots his Life to Start Afresh with Amazon in Seattle
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Analysis
Commentary
Research
Webinars
Nexus 2019
Caribbean
Caribbean
Cuba Unveils Plans to Reach 90 Percent Broadband Penetration by 2020
By Narayan Ammachchi The government of Cuba says it will expand broadband coverage to 90 percent …
By
Narayan Ammachchi
June 9, 2015
Jack Warner Drags Trinidad & Tobago into FIFA Corruption Scandal
Trinidad & Tobago’s parliamentarian Jack Warner, fighting to evade extradition to the United States, seems …
By
Narayan Ammachchi
June 4, 2015
Two Decades of BPO Evolution: ‘We’ve Come a Long Way, Baby!’
I have seen many changes in the outsourcing industry during the past two decades since my first …
By
Loren Moss
June 3, 2015
Rediscovering the Hidden Gems of Latin America and the Caribbean
Forget emeralds, rubies and sapphires. According to the song “Diamonds may be a girl’s best …
By
Bianca Wright
June 2, 2015
Major Latin American Submarine Cable to be Operational Shortly
A consortium of telecom firms, including the likes of Cable & Wireless and Telefonica, has …
By
Narayan Ammachchi
May 27, 2015
Teleperformance to Offer Dutch-Language Customer Care from Suriname
Teleperformance is preparing to launch a delivery center in Suriname’s capital Paramaribo, from which the …
By
Narayan Ammachchi
May 26, 2015
Teleperformance to Offer Dutch-Language Customer Care from Suriname
Teleperformance is preparing to launch a delivery center in Suriname’s capital Paramaribo, from which the …
By
Narayan Ammachchi
May 26, 2015
Cuba ICT Session Includes Exclusive Research from NSAM
Cuba’s ICT outlook will be the subject of a special session at next week’s Telecommunications …
By
Narayan Ammachchi
May 26, 2015
Jamaica Tops the Global List for Female Leadership
Jamaica has the highest proportion of female managers in the world, with women accounting for …
By
Narayan Ammachchi
May 26, 2015
As Oil Prices Fall, Caribbean Economies Begin to blossom
Thanks to sustained low oil prices and the region’s recovering tourism industry, the Caribbean economy …
By
Narayan Ammachchi
May 25, 2015
Xerox and ACT to Expand Operations, Create 2,000 New Jobs in Jamaica
Advanced Call Center Technologies and Xerox are due to significantly expand their operations in Jamaica, with the …
By
Narayan Ammachchi
May 21, 2015
Bahamas Reviews Internet Security after Hackers Hit Government Sites
The Bahamas government says it is reviewing its entire Internet infrastructure after an Islamist group …
By
Narayan Ammachchi
May 20, 2015
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