JAMAICA
JAMAICA
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Jamaica Tops the Global List for Female Leadership
Jamaica has the highest proportion of female managers in the world, with women accounting for …
By Narayan Ammachchi -
Xerox and ACT to Expand Operations, Create 2,000 New Jobs in Jamaica
Advanced Call Center Technologies and Xerox are due to significantly expand their operations in Jamaica, with the …
By Narayan Ammachchi -
The Unusual Flavors of Latin America and the Caribbean
Are you tired of eating the same things day after day? Say goodbye to hotdogs …
By Hilda Thomas -
StarTek Acquires MDC Partners’ BPO Unit for $16 Million
U.S. call center firm StarTek Inc. has reached a deal with MDC Partners to acquire the latter’s …
By Narayan Ammachchi -
Nexus 2015: Workforce Availability and Risk Concerns are Driving BPO and Customer Care Location Strategy
When it comes to deciding where in Latin America to outsource to, finding a low-risk environment …
By Duncan Tucker -
CWC Closes Acquisition of Columbus, Promises Further Caribbean Investment
After nearly five months of lobbying governments across Caribbean, British telecom giant Cable and Wireless …
By Narayan Ammachchi -
Austerity Measures Lead to Stability and IT/ BPO Growth For Jamaica
Jamaica’s BPO Sector appears to be gaining strength with strong signs indicating that the country is …
By Loren Moss -
Q&A: Jamaican Minister Expects Another 6K Plus Jobs
The Jamaican government has again reiterated its support for the BPO/ IT sector with the …
By Bianca Wright -
Jamaican Government, BPO Sector to Fight Imposition of WTO Tax Proposal
A draft document has been floated in Jamaica’s parliament to impose a 10% tax on …
By Loren Moss -
US to Help Jamaica Widen Internet Access and Bolster Energy Infrastructure
The United States has offered technical and financial assistance to Jamaica for harnessing renewable energy …
By Narayan Ammachchi -
Everest Surprised by Strength and Size of Central America Contact Center Market
The Central American and Caribbean contact center services market is comprised of 80,000 to 90,000 …
By Duncan Tucker -
DHL Launches Jamaica Call Center to Centralize Caribbean Services
U.S. mailing services giant DHL Express has set up a call center in Jamaica’s New …
By Narayan Ammachchi