Ronald’s responsibilities include managing internal communications, working with stakeholders to implement branding strategies, and collaborating with sales teams from the US and India to promote Guatemala. He is also a member of the marketing committee with the BPO Commission of Guatemala.
“The BPO industry is very dynamic and is never boring; there are challenges to solve on a daily basis,” said Ronald. “I also love that people in the industry don’t take themselves too seriously; we are in a very open and accepting culture.”
Outside of work, Ronald unwinds by reading sci-fi novels and watching political TV shows.