Based in Mexico, Monica Vindiola has been one of Intugo‘s integral team members for ten and a half years, managing operations for the company across multiple locations.
Monica leads the processes for recruitment and HR services and develops and tracks KPIs in order to improve team efficiency. She is also responsible for compliance of service level agreements as well as budget allocation and control for the operations department.
A student of Business Administration at Tecnológico de Monterrey and the EGADE Business School, Monica excels at team leadership, business strategy, and negotiations.
You can see Monica featured in this video collaboration between Nearshore Americas and Intugo.