• Sadly, absolutely zero Miami companies make Deloitte’s Technology Fast 500 list of high-tech innovators. Can Miami improve as a technology hub?
  • Payroll specialist Paula Becerra of TMF Group has been with the company in Santiago, Chile, for 24 years — an incredible tenure in this day and age.
  • Pisco is a liquor few drink outside of Peru and Chile, but it has been growing …
  • "To remain competitive in the market, healthcare service providers must devise strategies that will help them increase revenue while minimizing investments," says a new report.
  • The Free Brazil Movement to impeach Brazilian President Dilma Rousseff was kickstarted by a 17-year-old student who uploaded a YouTube video for a class project.
  • Neil Craven's career may have started as an “unplanned accident,” but the unexpected path has sent him around the world.
  • BPIAJ has partnered with the national training agency to add a BPO focus to the curriculum, and it helped establish a fund to finance more call center space.
  • We get focused on what's in the news and lose focus on those foundational, fundamental programs that really, truly become what the relationships are built on.
  • Russian oligarch Mikhail Fridman is making overtures to pump $4 billion into Brazilian telecom Oi, news that sent the company's stock price up 17%.
  • United is pushing for a Newark-to-Havana flight despite Governor's Chris Christie's protest against doing business with Cuba until it extradites a fugitive who fled after being convicted of killing a cop in New Jersey.
  • Nearshore vs. offshore isn't an either/or decision. You can see Mexico “not necessarily as a replacement for India — but a complement.”
  • Bruno Fernandes Urbieta of Unisys Brazil is an expert in maintaining client support quality and spends a lot of time thinking strategically about process improvements.