• The Colombian government along with top Bogotá chef Jorge Rausch are among many in the Caribbean encouraging diners to eat more of the invasive predator.
  • José Mujica, the former president of Uruguay, was a unique character in Latin American politics.
  • The Jamaican government has set aside 200,000 square feet for BPO and call center operations for further growth — beyond the 20,000 new jobs the industry has already added in 2015.
  • While the short-term growth focuses on manufacturing, Mexico and Arizona's governments are pushing for more collaboration in innovative fields like aerospace and defense.
  • Denise Henry started working as one of many customer representatives for Apex America in 2003. Now, 12 years later, she is the in global COO.
  • The outsourcing industry in Mexico added another 150,000 jobs in the first half of 2015 — a mammoth 7.1% jump over 2014.
  • Despite a full-time job offer, Cruz stuck to freelance software development and built a company of his own from Brazil.
  • Bob Dechant of IBEX has been in the industry long enough to remember its earliest days. In this this video, he recounts the BPO evolution from nearshore’s beginnings.
  • Too few know that the Anheuser-Busch InBev beer-making goliath has many of its deepest roots in Brazil.
  • Banks need to innovate through digital transformation or lose market share to the startup kids on the block.
  • Over football and ceviche, Carlos Ferrer of Unisys discussed how the Internet of Things has the power to revolutionize how we live.
  • Among the benefits of Agile is contract transparency, its nature to prioritize functionalities with higher business value, and active client communication in the project.