Interview: Peter Ryan, BPO Analyst at Datamonitor

FROM THE SHOW FLOOR OF CONTACT CENTER FORUM, IN MEXICO CITY: What questions should American outsourcing customers ask when they show up on the streets of a Nearshore …


FROM THE SHOW FLOOR OF CONTACT CENTER FORUM, IN MEXICO CITY: What questions should American outsourcing customers ask when they show up on the streets of a Nearshore country? Peter Ryan has the answers.

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