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          • Senior management jamaica bpoJamaica Grapples with a Common Symptom of Growth: The Senior Management Gap
          • bob dechant ibexBy Launching “CLX”, IBEX Aims to be a Different Kind of BPO
          • PhilippinesAs Philippines Value Prop Sinks, Nearshore Steps Up, Says Atento Exec
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          • career fair tips6 Essential Steps for Hosting a Successful Nearshore Career Fair
          • young talent millennials workforce bpo5 Pro Tips for Attracting Young Talent When Recruiting for BPO
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          • Jorge Aramburo ColombiaCEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
          • Логотип-AccentureAccenture to Hire 1000 Technology Professionals in Brazil
          • arnold-cropFive Scenarios Where Insourcing Makes Better Sense Than Outsourcing
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          • job seekersGallup CEO Claims Open Borders Could Attract 42 Million LatAm Job Seekers
          • copyright-3360802_1280LatAm Countries Climb Ranks in 2019 International IP Index
          • belize-991851_640Belize to House Newest Margaritaville Holdings Hotel
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          • boliviaNearshore English Evolution: Adept, Professional Workforce in Bolivia Lacks Platform to Shine
          • paraguay studentsNearshore English Evolution: Paraguay Nowhere Near Ready to Support Nearshore
          • belize englishNearshore English Evolution: Clients Thrilled with Belize Talent, Despite Minor Dialect Issues
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          • softbankSoftbank to Launch an Exclusive Venture Fund For Latin America
          • CognizantVodafone’s Brain Humphries Replaces Francisco D’Souza As Cognizant CEO
          • ConcentrixConcentrix Lays Off Employees As It Merges With Convergys
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          • Jaume Sues Robotic Process AutomationRoll Video: Lessons in Successful Robotic Process Automation Implementation
          • site selection group nexus 2018Nexus 2018: Where is the Smart Money Going in BPO & IT Site Selection?
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          • Argentina silicon valleyArgentina to Silicon Valley: An “Extraordinary” Journey to US Residency
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Tag Archives: healthcare

Tag Archives: healthcare
Nexus 2019
  • atento building and offices

    Atento Signs Brazilian Healthcare Provider Unimed-Rio

    Global BPO Atento has signed an agreement with Unimed-Rio to modernize its customer relationship structure and reinforce its digital transformation process.

    By Matt Kendall September 17, 2018
  • Saint lucia featured

    New Report Spotlights Saint Lucia’s Position in the Global Knowledge Services Marketplace

    This unique study, produced in collaboration with Invest Saint Lucia, analyzes BPO investment opportunities and knowledge-focused offerings in Saint Lucia. Download for free today.

    By Matt Kendall January 10, 2018
  • healthcare bpo

    Recap: Healthcare BPO in Jamaica Gains Momentum

    Healthcare BPO in Jamaica is driven a high capability for claims processing, but vendors on the island are seeing rapid growth in higher-value services.

    By Matt Kendall September 25, 2017
  • health insurance

    How Health Insurance Policy Distributors Can Alleviate the Risks of ITO

    Krishen Iyer provides useful guidelines for health insurance companies to follow when weighing the risks and rewards associated with outsourcing IT, focusing particularly on their unique compliance requirements.

    By Krishen Iyer August 1, 2017
  • healthcare IT

    Healthcare Now Represents Billion-dollar Opportunity For IT Firms: Study

    A new report from Frost & Sullivan shows that new technologies are continuously disrupting healthcare, creating a billion-dollar opportunity for IT firms.

    By Narayan Ammachchi December 13, 2016
  • healthcare bpo

    Healthcare BPO in Jamaica Gains Momentum

    Jamaica’s healthcare BPO sector is driven a high capability for claims processing, but vendors on the island are seeing rapid growth in higher-value services.

    By Matt Kendall December 6, 2016
  • healthcare bpo technology

    Healthcare BPO Teams Require a More “Human” Skillset to Ensure Successful Campaigns

    According to Atento and HGS, successful healthcare BPO campaigns require that agents posses a specific set of skills that focus more on empathy and customer engagement.

    By Matt Kendall November 21, 2016
  • ricardo-duran-cropped

    Q&A: Colombia Faces its Shortcomings and Aims For Bigger Share of Higher-Value Services

    In this discussion with Ricardo Duran, General Manager and Owner of Outsourcing, S.A., we talked about what the future might hold for Colombian BPO, and how higher-value skills could jettison the country into the big leagues of the nearshore contact center industry.

    By Matt Kendall September 27, 2016
  • Free Whitepaper: Nearshore Healthcare Software – The Argentine Advantage

    The demand for secure healthcare-related software in the United States is growing, as technological transformations bring an …

    By Matt Kendall August 2, 2016
  • Q&A: Alorica Plans to Remain “Nimble” After EGS Acquisition

    To find out more about how the deal will affect the company’s renowned customer service, and to uncover the company’s expectations for the future, Nearshore Americas sat down with Chris Crowley, Alorica’s Chief Sales Officer, in an exclusive interview.

    By Matt Kendall June 15, 2016
  • Healthcare Outsourcing

    Wipro Bets Big on U.S. Healthcare Outsourcing Market, Acquires HealthPlan For $460 million

    Healthcare accounts for 12% of Wipro’s overall revenue, contributing more than $1 billion to its coffers annually.

    By Narayan Ammachchi February 11, 2016
  • expat healthcare

    Colombia, Costa Rica Top Expat Healthcare Rankings

    Three of the top four nations for expat healthcare reside in Latin America. Colombia is the highest rated, while Costa Rica and Panama aren't far behind.

    By Jared Wade January 28, 2016
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