Cali, Colombia, continues to grow its IT sector as it looks to attract more BPO, ITO and KPO interest. Invest Pacific says 2018 saw 20 new projects, 10 of them with new companies, added to Cali's investments and moves like Sitel's 2017 opening in the city are adding to the interest.
Peru needs to develop 10,000 new programmers to meet growing demand in the sector. Although government and private sector initiatives are aimed at increasing the talent pool, more needs to be done to address sector concerns.
Uruguay's higher wages are offset by the high-value work its highly educated and multilingual workers produce — not to mention its 12 free-trade zones, where there are no transit, property, VAT, or net income taxes.