As of July 1, LATAM will be operating three weekly flights to Montego Bay which means easy connections for travelers from countries like Brazil and Chile.
While Jamaica has a decent sized talent pool, foreign BPO providers often find it tough to identify employees that are qualified to take up senior roles, resulting in experienced expats claiming the positions.
Speaking at the Itelbpo Summit in Montego Bay in April, some of the company’s clients revealed how a culture of transparency and accessibility has given them the confidence to ramp up operations in Jamaica.
Did you know that BPO in Jamaica wasn't always called "BPO"? It was once known as the "Digiport" industry, when the sector's original pioneers began offering digital services out of the country.