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      • BPO
          • Senior management jamaica bpoJamaica Grapples with a Common Symptom of Growth: The Senior Management Gap
          • bob dechant ibexBy Launching “CLX”, IBEX Aims to be a Different Kind of BPO
          • PhilippinesAs Philippines Value Prop Sinks, Nearshore Steps Up, Says Atento Exec
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          • career fair tips6 Essential Steps for Hosting a Successful Nearshore Career Fair
          • young talent millennials workforce bpo5 Pro Tips for Attracting Young Talent When Recruiting for BPO
          • remote software development teams listening skills7 Ways to Ensure Your Remote Software Development Teams Are Really Listening
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          • Jorge Aramburo ColombiaCEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
          • Логотип-AccentureAccenture to Hire 1000 Technology Professionals in Brazil
          • arnold-cropFive Scenarios Where Insourcing Makes Better Sense Than Outsourcing
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          • job seekersGallup CEO Claims Open Borders Could Attract 42 Million LatAm Job Seekers
          • copyright-3360802_1280LatAm Countries Climb Ranks in 2019 International IP Index
          • belize-991851_640Belize to House Newest Margaritaville Holdings Hotel
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          • boliviaNearshore English Evolution: Adept, Professional Workforce in Bolivia Lacks Platform to Shine
          • paraguay studentsNearshore English Evolution: Paraguay Nowhere Near Ready to Support Nearshore
          • belize englishNearshore English Evolution: Clients Thrilled with Belize Talent, Despite Minor Dialect Issues
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          • softbankSoftbank to Launch an Exclusive Venture Fund For Latin America
          • CognizantVodafone’s Brain Humphries Replaces Francisco D’Souza As Cognizant CEO
          • ConcentrixConcentrix Lays Off Employees As It Merges With Convergys
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          • Jaume Sues Robotic Process AutomationRoll Video: Lessons in Successful Robotic Process Automation Implementation
          • site selection group nexus 2018Nexus 2018: Where is the Smart Money Going in BPO & IT Site Selection?
          • chatbots panel nexus 2018Roll Video: Understanding the Promise and Perils of Chatbots and AI
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          • Argentina silicon valleyArgentina to Silicon Valley: An “Extraordinary” Journey to US Residency
          • natalie smith jamaicaVoyagers: Relocating to Jamaica Means Coming Home for UK Professional
          • isidro featured amazon web servicesVoyagers: Mexican Engineer Uproots his Life to Start Afresh with Amazon in Seattle
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Tag Archives: Montego Bay

Tag Archives: Montego Bay
Nexus 2019
  • ADS Global

    Jamaican Court Orders ADS Global to Pay Up US$4.2 Million For Breaching Contract

    Lawyers representing the airliner argued that ADS violated the outsourcing contract by abruptly stopping the customer service without a notice.

    By Narayan Ammachchi January 7, 2019
  • Spirit Airlines

    Spirit Airlines Adds Routes to Montego Bay and Kingston

    The flight to Montego Bay will start operating on February 28, 2019, while the Kingston flights will commence on March 1, 2019.

    By Narayan Ammachchi November 19, 2018
  • LATAM

    LATAM Launches New Flight to Jamaica

    As of July 1, LATAM will be operating three weekly flights to Montego Bay which means easy connections for travelers from countries like Brazil and Chile.

    By Zach Marzouk November 19, 2018
  • KPMG

    KPMG Launches Shared Services Center in Kingston, Jamaica

    The center will initially employee 175 people, with plans to expand the headcount to around 250 by July 2019.

    By Narayan Ammachchi November 16, 2018
  • bob dechant old

    CEO View: Ibex Expands in Jamaica as Local Perception of BPO Improves

    As Ibex expands again in Kingston, we caught up with CEO Bob Dechant to address the problems and successes in the competitive Jamaica BPO market.

    By Matt Kendall September 24, 2018
  • swoop jamaica

    WestJet’s Swoop Launches First Low-Cost Flights from Canada to Jamaica

    WestJet has announced new flights from Hamilton to Montego Bay with its Swoop brand, making it the first low-cost route from Canada to the Caribbean.

    By Matt Kendall September 24, 2018
  • Jamaica

    Itel-BPO Partners with UWI to Train Jamaicans for Managerial BPO Roles

    While Jamaica has a decent sized talent pool, foreign BPO providers often find it tough to identify employees that are qualified to take up senior roles, resulting in experienced expats claiming the positions.

    By Narayan Ammachchi August 28, 2018
  • itelbpo conference

    Clients and Agents Finding Value in Itelbpo’s Culture of Transparency and Accessibility

    Speaking at the Itelbpo Summit in Montego Bay in April, some of the company’s clients revealed how a culture of transparency and accessibility has given them the confidence to ramp up operations in Jamaica.

    By Matt Kendall June 5, 2018
  • Jamaica BPO Edward Seaga

    “Digiport” in Jamaica: The Birthplace of BPO As We Know It?

    Did you know that BPO in Jamaica wasn't always called "BPO"? It was once known as the "Digiport" industry, when the sector's original pioneers began offering digital services out of the country. 

    By Matt Kendall May 18, 2018
  • the houseboat grill

    The Houseboat Grill: A Tasty Floating Restaurant in Montego Bay

    Jamaica is full of unique culinary experiences, but one of the most memorable is The Houseboat Grill, a floating restaurant in Montego Bay.

    By Matt Kendall April 11, 2018
  • Concentrix Montego Bay

    Concentrix Launches New Delivery Center in Jamaica’s Montego Bay

    The facility is in the new high-tech building of the Montego Bay Freezone, a hub of customer service operations serving a variety of businesses.

    By Narayan Ammachchi March 22, 2018
  • jamaica expo center

    Jamaica Re-imagines the Country-Focused Conference Model by Launching Its Own Brand  

    Jamaica is hosting the Caribbean’s first independently funded BPO conference, supported by the nation's government and BPO players and stakeholders.

    By Matt Kendall March 19, 2018
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