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  • Tag Archives: robotics
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          • Senior management jamaica bpoJamaica Grapples with a Common Symptom of Growth: The Senior Management Gap
          • bob dechant ibexBy Launching “CLX”, IBEX Aims to be a Different Kind of BPO
          • PhilippinesAs Philippines Value Prop Sinks, Nearshore Steps Up, Says Atento Exec
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          • career fair tips6 Essential Steps for Hosting a Successful Nearshore Career Fair
          • young talent millennials workforce bpo5 Pro Tips for Attracting Young Talent When Recruiting for BPO
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          • Jorge Aramburo ColombiaCEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
          • Логотип-AccentureAccenture to Hire 1000 Technology Professionals in Brazil
          • arnold-cropFive Scenarios Where Insourcing Makes Better Sense Than Outsourcing
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          • jamaica hotel$250 Million Jamaica Hotel Project for Spanish Chain H10
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          • copyright-3360802_1280LatAm Countries Climb Ranks in 2019 International IP Index
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          • boliviaNearshore English Evolution: Adept, Professional Workforce in Bolivia Lacks Platform to Shine
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          • Sao Paulo artificial intelligenceIBM to Build AI Research Center in Sao Paulo
          • Infosys Rhode IslandInfosys Unveils Innovation Center in Rhode Island
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          • Jaume Sues Robotic Process AutomationRoll Video: Lessons in Successful Robotic Process Automation Implementation
          • site selection group nexus 2018Nexus 2018: Where is the Smart Money Going in BPO & IT Site Selection?
          • chatbots panel nexus 2018Roll Video: Understanding the Promise and Perils of Chatbots and AI
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Tag Archives: robotics

Tag Archives: robotics
Nexus 2019
  • What “Helping People Work Better” Means in the Artificial Intelligence and Robots Era

    With the planning for the start of the year comes the requisite reflection for all …

    By Otto Acuna January 30, 2019
  • robots

    Canada Considers Taxing the Robots that Replace Humans

    While details of exactly how the government would actually tax robots are scarce, documents suggest taxing any company that implements automation.

    By Narayan Ammachchi September 6, 2018
  • a.j. hanna

    Faces in the Crowd – A.J. Hanna

    A.J. Hanna, Vice President of Client Advocacy at Symphony Ventures, joins our ever-growing roster of expert speakers at Nexus 2018.

    By Matt Kendall June 7, 2018
  • RPA pitfalls

    The Pitfalls of RPA Adoption and the Perils of Jumping in Too Quickly

    As marketing hype for RPA starts to get ahead of reality, often leading to unrealistic business results being pushed and promises falling short, BPOs should be wary of jumping on the bandwagon too fast.

    By Matt Kendall March 28, 2018
  • guy Kirkwood robots uipath

    Q&A: Robots Are Not Displacing Humans; They’re Enabling People to Advance Upwards

    Guy Kirkwood, Chief Evangelist at RPA vendor UiPath, highlights the new value of humans in CX, as robots adopt more repetitive corporate back-office work.

    By Matt Kendall March 20, 2018
  • honduras tech camp

    Honduras Fighting Skills Shortage with Youth Tech Camp

    Starting today, Honducamp.Tech, Honduras’s largest-ever tech camp for young people, will kick off at the San …

    By Matt Kendall August 25, 2017
  • robotics RPA

    5 Ways to Ensure the Greatest Benefits from Your RPA Implementation

    Eric Liebross from Auxis breaks down some of the lessons learned during RPA implementations and how to best capitalize on the cost and efficiency benefits.

    By Eric Liebross August 3, 2017
  • Gestión del Cambio

    Gestión del Cambio en Implementaciones de Robótica: un Camino sin Mapa

    Otto Acuna de Exyge explica cómo lograr una transición fluida al implementar la gestión del cambio en la robótica industrial.

    By Otto Acuna June 6, 2017
  • robots

    RPA in Contact Centers: How Ignorance and Fear Hinders Growth

    Due to a complete lack of understanding, corporations are afraid and uncertain of the impacts that RPA might have on their outsourced customer services.

    By Matt Kendall May 16, 2017
  • businesspeople digital transformation

    Q&A: Businesspeople Should be More Involved in Digital Transformation

    Grupo Assa explains why the business conversation should be first on the digital transformation ticket and how to find talent for the process.

    By Matt Kendall April 4, 2017
  • ricardo-duran-cropped

    Q&A: Colombia Faces its Shortcomings and Aims For Bigger Share of Higher-Value Services

    In this discussion with Ricardo Duran, General Manager and Owner of Outsourcing, S.A., we talked about what the future might hold for Colombian BPO, and how higher-value skills could jettison the country into the big leagues of the nearshore contact center industry.

    By Matt Kendall September 27, 2016
  • Industry 4.0-as-a-service: BPO Solutions in the Age of Digital Manufacturing

    As the manufacturing industry moves rapidly into the fourth industrial revolution, Infosys explains how digital manufacturing will play a key part in its Industry 4.0-as-a-service value proposition.

    By Infosys Limited September 19, 2016
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