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      • BPO
          • Senior management jamaica bpoJamaica Grapples with a Common Symptom of Growth: The Senior Management Gap
          • bob dechant ibexBy Launching “CLX”, IBEX Aims to be a Different Kind of BPO
          • PhilippinesAs Philippines Value Prop Sinks, Nearshore Steps Up, Says Atento Exec
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      • Corporate Coaching
          • career fair tips6 Essential Steps for Hosting a Successful Nearshore Career Fair
          • young talent millennials workforce bpo5 Pro Tips for Attracting Young Talent When Recruiting for BPO
          • remote software development teams listening skills7 Ways to Ensure Your Remote Software Development Teams Are Really Listening
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      • IT Services
          • Jorge Aramburo ColombiaCEO View: Let’s Face It, Colombia and its Neighbors Have a Massive Problem
          • Логотип-AccentureAccenture to Hire 1000 Technology Professionals in Brazil
          • arnold-cropFive Scenarios Where Insourcing Makes Better Sense Than Outsourcing
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      • Microposts
          • jamaica hotel$250 Million Jamaica Hotel Project for Spanish Chain H10
          • job seekersGallup CEO Claims Open Borders Could Attract 42 Million LatAm Job Seekers
          • copyright-3360802_1280LatAm Countries Climb Ranks in 2019 International IP Index
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      • Nearshore English Evolution
          • boliviaNearshore English Evolution: Adept, Professional Workforce in Bolivia Lacks Platform to Shine
          • paraguay studentsNearshore English Evolution: Paraguay Nowhere Near Ready to Support Nearshore
          • belize englishNearshore English Evolution: Clients Thrilled with Belize Talent, Despite Minor Dialect Issues
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      • News Briefs
          • Sao Paulo artificial intelligenceIBM to Build AI Research Center in Sao Paulo
          • Infosys Rhode IslandInfosys Unveils Innovation Center in Rhode Island
          • h1bUS Resumes Premium Processing For H1b Visa
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      • Video
          • Jaume Sues Robotic Process AutomationRoll Video: Lessons in Successful Robotic Process Automation Implementation
          • site selection group nexus 2018Nexus 2018: Where is the Smart Money Going in BPO & IT Site Selection?
          • chatbots panel nexus 2018Roll Video: Understanding the Promise and Perils of Chatbots and AI
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      • Voyagers
          • Argentina silicon valleyArgentina to Silicon Valley: An “Extraordinary” Journey to US Residency
          • natalie smith jamaicaVoyagers: Relocating to Jamaica Means Coming Home for UK Professional
          • isidro featured amazon web servicesVoyagers: Mexican Engineer Uproots his Life to Start Afresh with Amazon in Seattle
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Tag Archives: training

Tag Archives: training
Nexus 2019
  • Coursera

    Google Joins Forces With Coursera to Tackle ICT Skills Gap

    The US economy has been heavily disrupted by technology, which has resulted in an increase in entry-level IT jobs in companies in all sectors.

    By Narayan Ammachchi January 22, 2018
  • recruitment techniques

    5 Powerful Alternative Recruitment Techniques for Boosting Your Talent Pool

    Adopting some of these recruitment techniques will give your company a better chance at overcoming any talent deficit that occurs in the Nearshore industry.

    By Matt Kendall December 22, 2017
  • Jamaica

    Jamaican Stakeholders Introduce Program to Train 1,000 Young People in ICT

    The program will offer a 'golden opportunity' for the country's jobless youths and college graduates, says the country's technology minister.

    By Narayan Ammachchi December 21, 2017
  • natalie smith jamaica

    Voyagers: Relocating to Jamaica Means Coming Home for UK Professional

    Natalie Smith's Jamaican heritage led her from England to the Caribbean, where she fuses together both cultures in a way that helps others succeed in BPO.

    By Matt Kendall November 15, 2017
  • knowledge management system

    How the Right Knowledge Management System can Improve Customer Experience

    Mike Aoki breaks down some of the advantages for BPO clients and vendors when implementing a reliable knowledge management system for their agents.

    By Mike Aoki November 7, 2017
  • belize english

    Nearshore English Evolution: Clients Thrilled with Belize Talent, Despite Minor Dialect Issues

    Belize has the advantage of English as a national language, rare in Latin America, so what language challenges could the BPO industry still face?

    By Matt Kendall November 6, 2017
  • call center agents

    Recap: Call Center Agents Identify the Best Workplaces in Jamaica

    Call center agents with first-hand experience of working for providers in Jamaica describe their experiences and talk about the benefits, perks, and work environments that convince them to stick around.

    By Matt Kendall July 31, 2017
  • canada

    Canada to Begin Teaching Tech Skills to Schoolchildren

    Students from kindergarten through to high school will soon start learning computer coding and other digital skills in the CanCode program.

    By Narayan Ammachchi June 21, 2017
  • mexico

    New White Paper Reveals Mexico’s Position in the Digital Age

    In collaboration with Mexico IT, this new report delves into the extent of the digital opportunities in Mexico, and asks whether the country is ready to fully embrace the digital age.

    By Matt Kendall May 22, 2017
  • rajeev_featured

    Q&A: Talent Development Remains Cornerstone of TCS’s Extraordinary Growth in Nearshore

    Rajeev Gupta reveals the talent-building strategies that Tata Consultancy Services (TCS) has succeeded with in the Latin American market.

    By Matt Kendall May 17, 2017
  • minimum buyable mindset

    How to Apply a Minimum Buyable Mindset to Boost Buyer Confidence

    Jorge Zavala explains why a "Minimum Buyable Mindset" can transform the way you innovate and do business with services clients.

    By Jorge Zavala May 9, 2017
  • Culture clash featured

    5 Tips for Preventing Culture Clash with External Teams

    In this video infographic, we present 5 great tips for US-based Nearshore customers to prevent culture clash on both sides of their partnership.

    By Matt Kendall February 21, 2017
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