training Archives - Page 2 of 4 - Nearshore Americas

Google Joins Forces With Coursera to Tackle ICT Skills Gap

The US economy has been heavily disrupted by technology, which has resulted in an increase in entry-level IT jobs in companies in all sectors.
By Narayan Ammachchi January 22, 2018
5 Powerful Alternative Recruitment Techniques for Boosting Your Talent Pool

Adopting some of these recruitment techniques will give your company a better chance at overcoming any talent deficit that occurs in the Nearshore industry.
By Matt Kendall December 22, 2017
Jamaican Stakeholders Introduce Program to Train 1,000 Young People in ICT

The program will offer a 'golden opportunity' for the country's jobless youths and college graduates, says the country's technology minister.
By Narayan Ammachchi December 21, 2017
Voyagers: Relocating to Jamaica Means Coming Home for UK Professional

Natalie Smith's Jamaican heritage led her from England to the Caribbean, where she fuses together both cultures in a way that helps others succeed in BPO.
By Matt Kendall November 15, 2017
How the Right Knowledge Management System can Improve Customer Experience

Mike Aoki breaks down some of the advantages for BPO clients and vendors when implementing a reliable knowledge management system for their agents.
By Mike Aoki November 7, 2017
Nearshore English Evolution: Clients Thrilled with Belize Talent, Despite Minor Dialect Issues

Belize has the advantage of English as a national language, rare in Latin America, so what language challenges could the BPO industry still face?
By Matt Kendall November 6, 2017
Recap: Call Center Agents Identify the Best Workplaces in Jamaica

Call center agents with first-hand experience of working for providers in Jamaica describe their experiences and talk about the benefits, perks, and work environments that convince them to stick around.
By Matt Kendall July 31, 2017
Canada to Begin Teaching Tech Skills to Schoolchildren

Students from kindergarten through to high school will soon start learning computer coding and other digital skills in the CanCode program.
By Narayan Ammachchi June 21, 2017
New White Paper Reveals Mexico’s Position in the Digital Age

In collaboration with Mexico IT, this new report delves into the extent of the digital opportunities in Mexico, and asks whether the country is ready to fully embrace the digital age.
By Matt Kendall May 22, 2017
Q&A: Talent Development Remains Cornerstone of TCS’s Extraordinary Growth in Nearshore

Rajeev Gupta reveals the talent-building strategies that Tata Consultancy Services (TCS) has succeeded with in the Latin American market.
By Matt Kendall May 17, 2017
How to Apply a Minimum Buyable Mindset to Boost Buyer Confidence

Jorge Zavala explains why a "Minimum Buyable Mindset" can transform the way you innovate and do business with services clients.
By Jorge Zavala May 9, 2017
5 Tips for Preventing Culture Clash with External Teams

In this video infographic, we present 5 great tips for US-based Nearshore customers to prevent culture clash on both sides of their partnership.
By Matt Kendall February 21, 2017

The US economy has been heavily disrupted by technology, which has resulted in an increase in entry-level IT jobs in companies in all sectors.

Adopting some of these recruitment techniques will give your company a better chance at overcoming any talent deficit that occurs in the Nearshore industry.

The program will offer a 'golden opportunity' for the country's jobless youths and college graduates, says the country's technology minister.

Natalie Smith's Jamaican heritage led her from England to the Caribbean, where she fuses together both cultures in a way that helps others succeed in BPO.

Mike Aoki breaks down some of the advantages for BPO clients and vendors when implementing a reliable knowledge management system for their agents.

Belize has the advantage of English as a national language, rare in Latin America, so what language challenges could the BPO industry still face?

Call center agents with first-hand experience of working for providers in Jamaica describe their experiences and talk about the benefits, perks, and work environments that convince them to stick around.

Students from kindergarten through to high school will soon start learning computer coding and other digital skills in the CanCode program.

In collaboration with Mexico IT, this new report delves into the extent of the digital opportunities in Mexico, and asks whether the country is ready to fully embrace the digital age.

Rajeev Gupta reveals the talent-building strategies that Tata Consultancy Services (TCS) has succeeded with in the Latin American market.

Jorge Zavala explains why a "Minimum Buyable Mindset" can transform the way you innovate and do business with services clients.

In this video infographic, we present 5 great tips for US-based Nearshore customers to prevent culture clash on both sides of their partnership.