Trinidad Archives - Nearshore Americas

Artificial Intelligence Can Become a Game-Changer for Caribbean Economies

Microsoft official says AI will not destroy jobs but it will create more new jobs and augment the human ability by reducing repetitive tasks.
By Narayan Ammachchi April 10, 2019
Exclusive: Scotiabank Shared Services Hub in Trinidad is Safe, for Now

Scotiabank’s bombshell decision to sell operations in ‘non-core’ Caribbean countries, announced in November last year, put the fate of their Trinidad shared services center in jeopardy but it seems it is safe for now.
By Kirk Laughlin January 23, 2019
iQor Promotes Gary Praznik to CEO

Incumbent CEO Hartmut Liebel will take on an advisory role at the company and remain on the board of directors.
By Narayan Ammachchi August 7, 2018
Rising Murder Rate Hits Historic High in Trinidad and Tobago

As many as 240 people were killed in the first half of this year, according to the Trinidad and Tobago Police Service (TTPS).
By Narayan Ammachchi June 12, 2018
CEO View: iQor Bets on Skills Convergence as Trinidad’s Workforce Starts to Emerge

Hartmut Liebel, CEO of iQor, details the company's plans for Nearshore, particularly Trinidad, and the challenges of developing skills for both product support services and customer interactions.
By Matt Kendall April 9, 2018
Rum of the Year Award Goes to Trinidad’s Angostura No. 1

Angostura No. 1 from Trinidad has won the 2017 Rum of the Year award, reclaiming a title that it previously held in 2014.
By Matt Kendall December 13, 2017
iQor Doubles Down on Trinidad Operations With New Contact Center

The expansion confirms that Florida-based iQor is determined to capitalize on Trinidad’s nearshore advantages that the firm has been utilizing since 2015.
By Narayan Ammachchi September 27, 2017
Webinar: Essential Checklist for F&A Outsourcing Decision-Makers

Taking place on Wednesday, October 11, 2017 at 1:00 PM EDT, the webinar will tackle some of the biggest questions that senior finance executives face when contemplating the services of third-party FAO partners.
By Narayan Ammachchi September 25, 2017
Trinidad & Tobago to Provide All Government Services through Online Portal

The new ICT plan will allow citizens to access government services from the comfort of their homes, as well as making the country more competitive and less vulnerable to economic hardships.
By Narayan Ammachchi December 20, 2016
Trinidad & Tobago Now Home to Starbucks Coffee

Now you can get your double espresso caramel caffè macchiatos in Trinidad & Tobago, with coffee …
By Matt Kendall September 1, 2016
IQor Capitalizes on Front-Runner Status in Emerging Trinidad & Tobago

Due to a number of hurdles, Trinidad & Tobago has always struggled to stake a significant claim in the nearshore BPO market, but is today attempting to increase awareness of its unique capabilities in the industry.
By Matt Kendall August 2, 2016
In Latest Global Ranking, Costa Rica Gets Credit for Automation Readiness

Costa Rica is expected to cope with the potential ill-effects of robotic process automation (RPA), a tech tool predicted to kill thousands of jobs in services industry in the years to come.
By Narayan Ammachchi January 11, 2016

Microsoft official says AI will not destroy jobs but it will create more new jobs and augment the human ability by reducing repetitive tasks.

Scotiabank’s bombshell decision to sell operations in ‘non-core’ Caribbean countries, announced in November last year, put the fate of their Trinidad shared services center in jeopardy but it seems it is safe for now.

Incumbent CEO Hartmut Liebel will take on an advisory role at the company and remain on the board of directors.

As many as 240 people were killed in the first half of this year, according to the Trinidad and Tobago Police Service (TTPS).

Hartmut Liebel, CEO of iQor, details the company's plans for Nearshore, particularly Trinidad, and the challenges of developing skills for both product support services and customer interactions.

Angostura No. 1 from Trinidad has won the 2017 Rum of the Year award, reclaiming a title that it previously held in 2014.

The expansion confirms that Florida-based iQor is determined to capitalize on Trinidad’s nearshore advantages that the firm has been utilizing since 2015.

Taking place on Wednesday, October 11, 2017 at 1:00 PM EDT, the webinar will tackle some of the biggest questions that senior finance executives face when contemplating the services of third-party FAO partners.

The new ICT plan will allow citizens to access government services from the comfort of their homes, as well as making the country more competitive and less vulnerable to economic hardships.

Now you can get your double espresso caramel caffè macchiatos in Trinidad & Tobago, with coffee …

Due to a number of hurdles, Trinidad & Tobago has always struggled to stake a significant claim in the nearshore BPO market, but is today attempting to increase awareness of its unique capabilities in the industry.

Costa Rica is expected to cope with the potential ill-effects of robotic process automation (RPA), a tech tool predicted to kill thousands of jobs in services industry in the years to come.