Tag - vendor management

Want More from Your IT Vendor? Then Think Strategically

Essential Metrics to Use to Evaluate Application Development and Testing Vendors

Vendor Management Heads Speak Out: The Trouble With IT Service Quality

BPO Governance: Are You Still Following the Pied Piper?

Driving Better Value From ITO Vendors: Three Cost Reduction Strategies

Cyber Attacks and Outsourcing: Prepare for the Worst, While Hope for the Slightly Bad

What Happens When Vendor Management Capabilities Don’t Exist in All Layers of Your Organization?

Rising Above the Tension: The Enduring Characteristics of Long Term Outsourcing Relationships

Vendor Management: It’s Time for BPO Buyers to Walk the Walk

Complexity Breeds Opportunity When Managing Multiple Sites and Multiple Vendors