The Ontario Investment Office has released an infographic ranking the Canadian province as the second largest IT region in North America after California.
Jamaica’s healthcare BPO sector is driven a high capability for claims processing, but vendors on the island are seeing rapid growth in higher-value services.
Sutherland Global's Country Head for Jamaica and VP, Odetta Rockhead is committed to growing not only the company's head count but the country's BPO sector as well.
The name similarity between Xerox's new BPO spinoff "Conduent" and an existing player "Conduit Global" is very likely to cause brand confusion in global BPO.
These five Q&As highlight some of the most insightful discussions we've had with industry leaders about the current and future direction of BPO services.
We caught up with CEO and Founder of QualityWorks, Stacy Kirk, to find out what Jamaica has to offer in terms of talent and IT capabilities for nearshore QA operations.
Vemuri was CEO for iGate for two years until the New Jersey-based IT outsourcer was sold to French computer services and consulting company Capgemini for $4 billion.