Xerox Archives - Nearshore Americas

Ontario Second Largest IT Region in North America

The Ontario Investment Office has released an infographic ranking the Canadian province as the second largest IT region in North America after California.
By Matt Kendall October 10, 2017
Conduent Exiting Two Locations in United States, Cutting 187 Jobs

Conduent, formerly the business services division of US technology giant Xerox, is eliminating 187 positions in Webster and Rochester.
By Narayan Ammachchi July 4, 2017
Conduent Jamaica Appoints Leroy Reid as New CEO

Conduent Jamaica, formerly Xerox Business Services, has named Leroy Reid as its new CEO.
By Matt Kendall June 28, 2017
Innovation Theater: Pulling Back The Curtain and Setting The Stage for Success

Craig Haney points out the spectacular shows that companies put on when they should instead be working to bring true innovation to the table.
By Craig Haney January 31, 2017
Healthcare BPO in Jamaica Gains Momentum

Jamaica’s healthcare BPO sector is driven a high capability for claims processing, but vendors on the island are seeing rapid growth in higher-value services.
By Matt Kendall December 6, 2016
A Jamaica BPO Exec Sees Major Momentum Support by the Nation’s “Excellent Product”

Sutherland Global's Country Head for Jamaica and VP, Odetta Rockhead is committed to growing not only the company's head count but the country's BPO sector as well.
By Bianca Wright November 17, 2016
Mistaken Identity: Xerox Stokes Brand Confusion with New Spinoff

The name similarity between Xerox's new BPO spinoff "Conduent" and an existing player "Conduit Global" is very likely to cause brand confusion in global BPO.
By Matt Kendall October 20, 2016
Faces in the Crowd – Jorge Mario Villagrán

Jorge Mario Villagrán is the Site Security Programs Manager at Xerox Corporation in Guatemala City, …
By Matt Kendall September 30, 2016
The Real State of Nearshore BPO: Five of Our All-Time Best Q/As

These five Q&As highlight some of the most insightful discussions we've had with industry leaders about the current and future direction of BPO services.
By Matt Kendall August 22, 2016
Xerox Earmarks $100 million For New Outsourcing Acquisitions

Acquiring new companies and increasing revenue will be the way forward for Xerox, says Chairman Ursula Burns.
By Narayan Ammachchi August 3, 2016
Q&A: QualityWorks CEO Envisions Jamaica as “The New Silicon Island”

We caught up with CEO and Founder of QualityWorks, Stacy Kirk, to find out what Jamaica has to offer in terms of talent and IT capabilities for nearshore QA operations.
By Matt Kendall July 6, 2016
Xerox Names Former Infosys Executive as New CEO for its BPO Unit

Vemuri was CEO for iGate for two years until the New Jersey-based IT outsourcer was sold to French computer services and consulting company Capgemini for $4 billion.
By Narayan Ammachchi June 15, 2016

The Ontario Investment Office has released an infographic ranking the Canadian province as the second largest IT region in North America after California.

Conduent, formerly the business services division of US technology giant Xerox, is eliminating 187 positions in Webster and Rochester.

Conduent Jamaica, formerly Xerox Business Services, has named Leroy Reid as its new CEO.

Craig Haney points out the spectacular shows that companies put on when they should instead be working to bring true innovation to the table.

Jamaica’s healthcare BPO sector is driven a high capability for claims processing, but vendors on the island are seeing rapid growth in higher-value services.

Sutherland Global's Country Head for Jamaica and VP, Odetta Rockhead is committed to growing not only the company's head count but the country's BPO sector as well.

The name similarity between Xerox's new BPO spinoff "Conduent" and an existing player "Conduit Global" is very likely to cause brand confusion in global BPO.

Jorge Mario Villagrán is the Site Security Programs Manager at Xerox Corporation in Guatemala City, …

These five Q&As highlight some of the most insightful discussions we've had with industry leaders about the current and future direction of BPO services.

Acquiring new companies and increasing revenue will be the way forward for Xerox, says Chairman Ursula Burns.

We caught up with CEO and Founder of QualityWorks, Stacy Kirk, to find out what Jamaica has to offer in terms of talent and IT capabilities for nearshore QA operations.

Vemuri was CEO for iGate for two years until the New Jersey-based IT outsourcer was sold to French computer services and consulting company Capgemini for $4 billion.