Frost & Sullivan’s annual Latin American Market Leadership Award has been presented to global services provider Teleperformance, after the firm displayed excellence in capturing market share in the region’s outsourcing industry.
Teleperformance has had significant success in consolidating its footprint in Latin America, both through organic growth and select acquisitions, according to Frost & Sullivan.
“The regional opportunities for outsourcing companies to capture a large segment of the U.S. bilingual market are unprecedented, and Teleperformance is strongly positioned in Latin America to take optimal advantage of nearshoring needs,” said Juan Gonzalez, research analyst at Frost & Sullivan.
Gonazlez also highlighted Teleperformance’s advancement in security and IT work. “Teleperformance’s offering is based on high-performance technology characterized by integrated networks and excellence in terms of HR management and security standards,” he said.