Webinar took place on DEC 2, 2021 | 2pm EDT

What the Colombia Advantage Means for the Future of Nearshore

Procolombia / Nearshore Americas Webinar

Colombia’s rise to prominence in the Nearshore services sector is not a surprise. The evolution of the country – especially in the last ten years – has been dramatic and enormously successful. But how will this track record of success influence the next ten years? How well is Colombia prepared for the increasing complexities of the Nearshore model?

Listen to our special guest speakers from TaskUs and ProColombia as they examined the core elements of the Colombia outsourcing services proposition. Among the areas discussed:

  • Level of expertise across various domains of the knowledge services sector
  • Scalability and readiness for the next wave of Nearshore
  • Coordination between private and public institutions
  • Measuring cost and value in delivery of services
  • Remote work and adapting to a new workplace normal

This webinar has already taken place, but you can still register below to access the recording.


Director of Digital and Creative Industries @ ProColombia

Camilo Osuna

MBA, Experienced with a demonstrated history of working in the international business for 13 years. Skilled in business negotiation, market research, key account management, product marketing. Strong sales background in the services sector with a Master´s degree from National Taiwan University. Proficient in English, Spanish and Mandarin. Currently, business director at ProColombia with a major focus on Business Process Outsourcing, Digital Transformation and Content Development (Animation, AR/VR, Videogaming).
SVP of Business Development @ TaskUs

Charley LeMaster

Charley LeMaster is currently serving as the SVP of Business Development for TaskUs, with responsibility for new logo development and sales.
Prior to joining TaskUs, Charley spent five years with Atos, a global IT outsourcing services company. During his tenure, he served as the Chief Revenue Officer for Atos North America, where he was accountable for bookings and revenue results for the company’s largest geographic business unit. He oversaw all facets of the region’s go-to-market including new logo sales, client services, sales operations, and enablement.

Previous to Atos, Charley spent over a decade with Affiliated Computer Services, a diversified IT and business process outsourcer acquired by Xerox in 2010. During his extended tenure, he held a number of leadership positions including SVP of Sales for Xerox’s Commercial ITO business. He also served as the Managing Director of Xerox’s Healthcare IT Services division where he managed a $200M business unit specializing in technology solutions to the healthcare provider and payer markets. He was responsible for all aspects of the business including growth, client service management, global operations, and P&L management.

Managing Director @ Mohr Partners

Jeff Pappas

Jeff Pappas, a 25-year commercial real estate services veteran, serves as Managing Director in the Dallas office. For over 2 decades, Jeff has established himself as one of the top brokers in Dallas exclusively representing clients in managing their corporate real estate around the world. He has been honored as a D CEO’s Power Broker multiple years, most recently in 2021. As Managing Director, Jeff represents corporate clients on a national and international scale for the Stephen Hemphill team. Jeff is considered a leading expert on site selection, labor analytics and real estate strategies for corporate headquarter relocations, industrial users and contact centers.

Kirk Laughlin

Kirk Laughlin is Managing Director and Founder of the Nearshore Americas – the widely respected media and advisory group which examines the emergence of Latin America as a global leader in technology services and digital innovation. During the last 11 years, Laughlin emerged as one of the foremost thought-leaders on the expansion of tech-based commercial services and investment in the Americas. Kirk and his team are frequently called on for data analysis, market insights and commentary. Nearshore Americas offers client marketing platforms, advisory services, content and lead generation services, custom events, Latin America-focused trade missions and customized research. Earlier, Laughlin was a vice president and Managing Director at Ziff Davis Enterprise, a global media group, based in New York City. He is based in Connecticut.