Telus International Picks Up 65% Stake in Xavient, Makes Foray into India

The acquisition expands Telus International's operations to India, as well as adding numerous new capabilities to its list of offerings.

Xavient

Canadian BPO and IT services giant Telus International has purchased a 65% stake in business process and IT services provider Xavient Information Systems for US$250 million.

The acquisition expands Telus International’s operations to India, as well as adding numerous new capabilities to its list of offerings.

“This acquisition of Xavient will accelerate Telus International’s objective to expand its global service offerings with the addition of advanced, next-generation IT consulting and delivery capabilities, including user interface/user experience (UI/UX), open source platform services, cloud services, over-the-top (OTT) solutions, internet of things (IoT), big data services, DevOps, and automation,” said Telus International in a press release.

California-based Xavient has employed more than 1,800 people across offices in the United States and India, with its core competencies centered on digital transformation stacks and full lifecycle IT services across telecom, media, BFSI, healthcare, and consumer technology verticals.

In India, Xavient runs two data centers and focuses mainly on software development, testing, and support services. As per the agreement, Telus International can acquire the remaining stake in Xavient by the end of 2020.

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This is Telus International’s second major acquisition in the BPO industry in the past three months. In August, it purchased Ireland-based Voxpro, a customer, tech and sales support company with 2,700 employees in the US, Ireland, Romania, and the Philippines.

Telus International CEO Jeffrey Puritt told CRN that his company added 10,000 people to its payroll in the past two years.

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