Diane Edwards has been named the new president of JAMPRO, Jamaica’s investment promotion agency assigned with the task of positioning the Caribbean country as a key destination for nearshore outsourcing service providers. Diane, whose appointment takes into effect in September, will replace Sancia Bennett-Templer, who announced her decision to step down in February this year.
“Diane has an impressive career, and she brings a wealth of knowledge and experience in international marketing and business development,” stated Milton Samuda, the Chairman of the JAMPRO Board, in a press release.
The investment agency has contributed greatly to the success of Jamaican BPO industry, because it worked closely with the government to bolster ICT infrastructure and generate skilled labor for call center services providers.
The agency has recently won a UNCTAD award for successfully promoting export-oriented foreign direct investment (FDI).
Given the statement, Diane has previously worked as a trade commissioner for JAMPRO in many international cities, including New York, Brussels and London.
She negotiated several trade pacts with the European Union and played a pivotal role in allowing Jamaicans sell food products in the lucrative European markets, says JAMPRO.
She also contributed to the development of ICT and garment industries in Jamaica, the agency noted. Bolstering ICT infrastructure holds the key to the growth of Jamaican call center industry, which in recent years has attracted many BPO providers from countries including the United States and India.
In an earlier video interview with Nearshore Americas, JAMPRO’s president Sancia Bennett-Templer had stated that the agency would focus on further improving the ICT infrastructure in the Caribbean country.
Diane Edwards holds an MBA from New York’s Pace University, a Masters in International Relations from Institut d’Etudes Politiques de Paris and a BA (Hons) in French, Spanish and German from the University of the West Indies (UWI). She is a member of the UK Institute of Directors, a Trustee for the British Foundation for the University of the West Indies, and an active member of the St. Andrew Old Girls’ Association.