Enterprise resource planning (ERP) solutions vendor Epicor Software Corporation has made its foray into Mexico with the launch of an office in Guadalajara.
In a statement, the company said the Mexican office will provide consulting services in employee training, process improvements, and software updates.
Guadalajara is a strategic place for offering ERP solutions, stated Epicor, citing the presence of many global manufacturers in the Mexican Silicon Valley.
“With such a deep pool of talent in global technology and academic research happening here, it can not be denied that Guadalajara represents a great opportunity for Epicor,” said Luis Valladares, Director of Epicor in Mexico.
Antonio Lopez, Epicor’s Vice President for Latin America, says his company has been attracted by the growing demand for digital transformation services in the region. “Opening an office in Guadalajara means that Epicor will be better equipped to support local customers,” Lopez added.
Epicor has recently developed an AI-powered chatbot, hoping to find a foothold in the global customer services market.
Moreover, its owner, Apax Partners, a global equity investment firm, has stakes in many IT and BPO companies operating in Latin America, including Brazilian IT company Tivit and the insurance app-making business of Accenture.
It is not clear how many people it will hire in Mexico. Elsewhere in the world, it has more than 3,500 employees and offers its software in 35 languages. The Austin, Texas-based company provides industry-specific software for manufacturing, distribution, retail and service industry customers.