Indian IT outsourcing firm HCL Technologies has bulked up in Mexico, launching a new delivery center and adding nearly 500 staff to its workforce in Guadalajara.
HCL will provide application development, software testing and IT infrastructure management services from the new center to its clients in the United States.
This is the New Delhi-based company’s third expansion in the state of Jalisco, according to local Spanish paper El Economista; HCL first moved into Guadalajara in 2010.
The company has reportedly claimed that its headcount in Guadalajara would increase to 1,500 over the next couple of years.
Jose Palacios Jimenez, the head of the Ministry of Economic Development in the state of Jalisco, who was present at the ceremony organized to inaugurate the facility, said that HCL’s expansion had underscored the fact that Jalisco’s economy is growing. Jalisco received $1.14 billion in foreign direct investment in the first quarter of this year.
HCL considers Mexico an ideal location for providing nearshore services, stating on its website that the country has the potential to “become the top Latin American economy by 2022”. The company attributes this its prime geographic location for exporting to the rest of the Americas, the growing Hispanic market within the U.S. and an open trade policy (NAFTA).
“While trade and globalization are a fact of life, for Mexico, outsourcing has contributed majorly to the country’s economic growth,” the outsourcer stated. Clients for its Mexican operation include Microsoft, Chartis and AIG Esurance.
HCL considers Guadalajara to be its Mexican headquarters, also serving clients in other parts of the country, including Mexico City and Monterrey.
The company was one eight 21st century global technology companies to cross US$1 billion in net profit, and now generates about $5.7 billion in annual revenue, while employing more than 100,000 people across 40 different countries, the majority of which work from India.
It has employed more than 1,500 people in the United States, but Brazil boasts its biggest workforce in the Americas, where it runs offices in Rio de Janeiro, Paraná, Pernambuco and Amazonas states, in addition to a global delivery center (GDC) in São Leopoldo.