IBM has won a deal in Brazil that will see the U.S. firm use its technology to smooth operations in Sao Paulo International Airport. IBM says it has already begun redesigning the airport’s technological infrastructure to help the airport more freely share information between departments, agencies and regulators.
The U.S. firm said its technology will resulting in improved efficiency, speed and security at Latin America’s busiest airport.
“Much like a city, an airport has a complex set of physical and digital systems – airlines, baggage handling, facilities, operations, and retailers – that need to be interconnected to deliver a better travel experience,” said Renato Vianna, Associate Partner, IBM Global Business Services.
The goal is to build digital infrastructure supporting the airport’s growing operations and the needs of airlines, retailers, financial management and business flow at the airport.
The first phase of the project is taking place now and includes installation and configuration of the systems. Next, IBM will begin integrating the data across departments and agencies. The system is expected to be fully operational by May 2014 when Terminal 3 opens, increasing the airport’s capacity by approximately 12 million passengers.
“The airport is acquiring a new check-in system, cameras to improve security, baggage systems and other services that need a more flexible and efficient infrastructure,” said Luiz Ritzmann, IT director of the airport.