Where the Smart Money is Going in Nearshore CX

- MAY 10th, NYC -

Be among a small group of senior BPO and customer experience executives as we focus on opportunities to invest in Nearshore outsourcing markets - with a special view into Honduras - one of the fastest growing regional hubs over the last five years. Senior professionals working at client-side or provider-side organizations are invited to attend.

Where the Smart Money is Going in Nearshore CX: SPECIAL DINNER GATHERING Thursday, May 10, 2018

Jerry Oversen

Special Guest Speaker

Jerry Oversen, Vice President at Gogo Internet

A Customer's View on Nearshore BPO

Phd. Marlon Tabora Munoz

Ambassador of Honduras to the USA

Ambassador Tábora presented his "letters of credence" to President Donald J. Trump on April 24, 2017.

Mr. Tábora served as Executive Director for Central America and Belize at the Inter-American Development Bank (IDB) from 2015 to 2017. He was President of the Central Bank of Honduras and chaired President Hernandez´s Economic Council from January 2014 to January 2016. Chief of Staff and Vice-Minister of the Presidency for Porfirio Lobo in 2010. Lead the successful negotiation and implementation of a three-year stand-by agreement between Honduras and the International Monetary Fund (IMF). Was President of the National Telecommunications Commission (CONATEL). Among his accolades are: be considered as one of the "100 Most influential people in Central America in 2014 "By the magazine" Estrategia y Negocios "; It was profiled among the "25 most influential people in Central America" by Forbes magazine in 2015, and by América Economía magazine in 2016.

Ambassador Tábora holds a B.A. in Industrial Mechanical Engineering with academic excellence from Universidad Nacional Autónoma de Honduras. Master in International Business from Universidad Tecnologica Centroamerica (UNITEC); Master in Public Policy Management from Georgetown University; PhD in Science of Administration, from the Catholic University of Honduras; Postgraduate studies in Public Administration from the Kennedy School of Government at Harvard University; The Advance Management Program (AMP) from Harvard Business School; and postgraduate Diploma in Financial Strategy from Said Business School at Oxford University.

Francisco Novellino

Francisco Novellino

Manager for Outsourcing Services Industries
Honduras 2020

With more than 14 years of experience in the Outsourcing industry Francisco has broad knowledge about the Nearshore region. He has manage operations in many different countries including, Costa Rica, Dominican Republic, El Salvador, and Guatemala among others. In 2017 he took the challenge to promote FDI and create mindshare among customers, enterprises and influencers about Honduras Outsourcing industry and its growing potential.

In his first year in the position of Manager for the Outsourcing Services Industry he successfully attacked 3 new Call Center Operations creating more than 3500 jobs. He holds a Master in Project Management from EAE Business Scholl and a MBA from EUDE.

Marcelo Larach

Strategy and Business Development Manager

Raul Martinez

Sales and Marketing Manager


  • Thursday, May 10, 2018

  • 5 pm: Arrivals and Registration and Welcome Cocktails
  • 5:30 pm – 6:30 pm: Introduction to Latin America BPO Opportunity and Honduras Expansion
  • 6:30 pm – 8:30 pm: Four course dinner served by restaurant

Where is the dinner

The dinner will be held at Del Posto

85 Tenth Avenue
New York City, NY 10011

Presented by Nearshore Americas and Century Business Square

Nearshore Americas


Nearshore Americas, founded in 2009, is the leading research, data and news resource for business decision makers engaging in knowledge services sourcing and investment in Latin America, the Caribbean and Canada.


ABOUT Century Business Square

A Place To Work, Shop And Live. Located In The Industrial Capital Of Honduras.

We are strategically located in close proximity to universities, schools and shopping centers, benefiting those who work and study.