Roll Video: Understanding the Promise and Perils of Chatbots and AI

Speaking at Nexus 2018, four experts unpack the challenges of implementing successful, intelligent chatbots -- both customer and agent-facing -- as artificial intelligence plays a more significant role in driving new revenue.

Speaking at Nexus 2018, four experts unpack the challenges of implementing successful, intelligent chatbots — both customer and agent-facing — as artificial intelligence plays a more significant role in driving new revenue.

Featuring Luis Flores, Sales and Delivery Director at Nearshore Delivery Solutions; Tae Moon, Senior Manager of AI and ChatBot at TD Bank; Max Armbruster, Founder and CEO at Talkpush; and Ian Jacobs, Senior Analyst at Forrester Research.

 


For more on Nexus 2018, check out the links below.

Sign up for our Nearshore Americas newsletter:
Tags

JOIN THE CONVERSATION

JOIN THE CONVERSATION