Today’s digital transformation journeys rely heavily on the vendors’ ability to engage consistently and intimately, according to Ed Dibeler, CIO at Automated Healthcare Solutions and ezVerify.
During a Nearshore Americas webinar, entitled Earning Customer Trust through Digital Transformation, Dibeler outlined how he expects vendors to interact during the transformation, pinpointing how the company has merged a nearshore development team with its own.
“Having a mixed hybrid environment provides the ability to engage with internal counterparts in an external team,” he said. “This gives us a flexibility that we couldn’t handle internally. However, culture is paramount to having teams work well together, and the digital transformation journey is not just about understanding your goals, but about understanding how to merge those teams.”
To listen to the full webinar, click here.