Recap: Healthcare BPO in Jamaica Gains Momentum

Healthcare BPO in Jamaica is driven a high capability for claims processing, but vendors on the island are seeing rapid growth in higher-value services.

healthcare bpo

Jamaica’s attractiveness for nearshore BPO stems from the country’s capabilities in higher-value, complex service offerings – a capacity that is leading to satisfactory results, particularly in healthcare BPO, which has seen a surge in popularity in recent years.

In this Nearshore Americas article from December 2016, we speak to Yoni Epstein, CEO of Itel-BPO Solutions; Vivion Scully, Consul for Trade & Investment Promotion at Jampro; Andrew Kokes, SVP of Global Marketing at Hinduja Global Solutions (HGS); and Narasimha Murthy, President of Jamaica and Corporate Shared Services, Americas at HGS, in order to examine the real potential for Jamaica to become a healthcare hot spot.

To find out the true opportunities for healthcare BPO in Jamaica, check out the full article by clicking here.


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